A successful story we wanted to share with you! It is a thank you e-mail from a customer talks about our exceptional service.
Thank You,
I just wanted to send a note and say how much I appreciate the
exceptional service that Bill gave me. I recently bought a used Karcher
pressure washer that wasn’t working properly. I spoke with Bill on the
phone about replacing the spill valve, then drove to
your business to purchase a new one. Bill took the time to talk to me
about how to properly install the valve and sent me on my way with the
new part and a sample of grease.
I went home and installed the
spill valve, and the pressure washer started working just great, but
then shortly thereafter it proceeded to put out intermittent pressure. I
called late in the day to speak to Bill and get his thoughts on what
might be happening. He patiently walked me through the procedure to
check a another valve that was very likely the problem, then educated me
on the nozzle tips, as they sometimes can also cause problems.
I pulled the other valve out that Bill suggested and cleaned it,
re-installed it, and fired up the pressure washer. It runs great now!
This kind of service seems to be hard to find anymore. I find it rare
for a business to go out of their way to help a customer any more. Your
business gets an A rating from me, and I will most definitely use your
business should I ever needs repairs, along with referring your business
to anyone that ever needs service.
Thank You,
Salem, Oregon
Monday, May 21, 2012
Wednesday, May 9, 2012
Tuesday, April 10, 2012
Monday, April 9, 2012
American Equipment Company Demonstrating for 12th & Maple Wine Company
American Equipment Company was demonstrating its equipment at 12th & Maple Wine Company in Dundee, OR on April 6, 2012. 12th & Maple Wine Company has the largest wine-bottling machine in Oregon! They always sanitize the bottling machine in the morning before they start bottling. The machine has 24 filling spouts, and the goal was to show that our Optima model 27kW Steam Generator could sanitize the bottling line faster and at a higher temperature than normally expected! The images below show the demonstration.
Thursday, April 5, 2012
Hotsy Orange Detergent
Hotsy Orange Detergent is available at American Equipment Company. Hotsy Orange Detergent is available in 5 gallon pails for just $65 & 55 gallon drums for $545 now at our company. Did you know that 5 gallons of Hotsy cleaning detergent makes up to 600 gallons of cleaning solutions! So by getting Hotsy Detergent you save more money for a better result and better savings.
Tuesday, March 13, 2012
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